Buying my wedding dress from the St Ann’s Hospice Cheadle Shop was so hasselfree and had no pretence, unlike most bridal shops. The staff were friendly and not pushy at all, so I was able to buy what I wanted for my big day.Louise Banks

All quotations are used with permission.

This half day course aims to share a Hospice’s experience of introducing and managing a generic incident/near miss reporting system.

Course content

• Introduction and development of the form
• Practical examples of reported incidents from clinical and non clinical departments
• Actions from incidents in clinical and non clinical departments

Eligibility Criteria

Any clinical and non clinical staff working in a Hospice setting.