Volunteer at our shops

Our shops couldn’t manage without the help and support of volunteers.

Our shops couldn’t manage without the help and support of volunteers. We raise thousands of pounds from our charity shops each year, which is then put towards funding patient care at each of our hospice sites. This is made possible by the work and commitment of our shop volunteers.

Have some spare time? We’d love your help.

We’re looking for more volunteers for our shops across Greater Manchester. Do you know anyone who would like to help? We need people of all ages (although they must be at least 16) and it’s a great way to meet new people and learn new skills.

What volunteering in a charity shop can do for you

As one of our dedicated charity shop volunteers, you will be the face of our charity, helping raise money and awareness for St Ann’s so we can continue being there for local families who need us.

There are many different roles that are covered by volunteers in each of our shops.

These include:

Accepting donations
Sorting
Steaming
Pricing
Window displays, merchandising
Serving customers
Promoting the hospice
General housekeeping
CD, DVD and book organisation
Collection and delivery of furniture
Movement of donations between shops

Volunteer near to home or close to your interests

We have flexible working hours available and would love for you to join one of our teams.

Alternatively, some of our shops specialise, and can provide a useful and unique experience learning about products you love. Choose a shop that sells what you are interested in:

We also have a number of roles in our retail head office which is based in Edgley and these include retail admin, online sales, and drivers for our van. Click here for more information on our volunteering opportunities.

You will gain invaluable skills and experience that will look great on your CV, such as:

Teamwork
Customer service
Responsibility
Data entry
Numeracy
Interpersonal skills
Time management
Professionalism
Cash handling
Shop Presentation
Organisation and planning skills
Working under pressure
General retail skills

Boost your CV, fundraise for charity, help your community, and have a good time! Apply to volunteer at a St Ann’s Shop today or alternatively, you can call our new Volunteer Services for shop enquiries by calling 0161 477 7839 from Monday to Friday, 10.00am while 14.00pm.

Volunteer application form (shop)

Step 1 of 9

Personal Details
Name * REQUIRED
First Last
Date of birth - must be dd/mm/yyyy format * REQUIRED
DD slash MM slash YYYY
Address * REQUIRED
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Phone (home)
Phone (mobile)
Email * REQUIRED
Emergency contact details
Name * REQUIRED
First Last
Relationship to you * REQUIRED
Phone (home)
Phone (mobile)

Areas of interest
Please tick the area(s) you are interested in. * REQUIRED
- Retail Assistant Volunteer
- Online Sales Volunteer
- Customer Service Volunteer
- Department Specialist Volunteer
- Shop Maintenance Volunteer
- Stock Processing Volunteer
We will always try to find a suitable vacancy that fits your availability and skills, however please be aware that a vacancy may not always be available in your area of interest.
If other please specify

Availabilty
Morning
Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Please specify the approximate number of hours you are able to give on each day (this will help us identify a suitable vacancy).
Afternoon
Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Please specify the approximate number of hours you are able to give on each day (this will help us identify a suitable vacancy).
Please give any further information concerning your availability below, for example: “my time varies week to week”.
Are you willing for us to contact you via telephone, text and e-mail to arrange our volunteering activities? This may also include contacting you to see if you are able to stand in at short notice for one of our regular volunteers in the case that they are on holiday or unable to attend. * REQUIRED
- Yes
- No
Comments
Would you be willing to be placed on a Fundraising Department ‘on call’ list, to be contacted for volunteering opportunities (this may also be at short notice)? The activities may include things such as bag packing at supermarkets, street bucket collections, major events such as the annual Summer Fairs or third party events such as golf days etc. * REQUIRED
- Yes
- No
Comments

Supporting information
Please tell us why you want to volunteer for St Ann’s Hospice and of any personal experience with the Hospice. * REQUIRED
Please give details of any interests or hobbies that you have that you may be willing to use as part of your voluntary work to support the hospice, e.g., arts and crafts. * REQUIRED
Qualifications
Please note: Qualifications, training and previous experience are not always required for voluntary posts as training and support specific to the role is provided on appointment.
Please give details of any qualifications and/or training and experience which you feel is relevant to your application.
Other
Are you a car driver? * REQUIRED
- Yes
- No
Would you be willing to use your car for volunteer purposes (travel expenses will be paid)? * REQUIRED
- Yes
- No

References
Two references are required to support all volunteer applications. The names given should be able to testify to your suitability for this voluntary work. They should be someone you have recently known for over two years, e.g. past/present employer, college tutor but must not be a relative. If you are applying to be a Counsellor or Complementary Therapist, one of your referees should know you through your profession (eg. Tutor/client/supervisor).
Name * REQUIRED
First Last
Address * REQUIRED
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Phone * REQUIRED
Email * REQUIRED
Relationship to you * REQUIRED
Name * REQUIRED
First Last
Address * REQUIRED
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Phone * REQUIRED
Email * REQUIRED
Relationship to you * REQUIRED

Declarations
Prior to the commencement of any voluntary role, you will be asked to attend an informal interview and your references will be requested. A Disclosure and Barring Service check will be undertaken for all posts based within the hospice (this includes Heald Green, Little Hulton and The Neil Cliffe Centre). Although convictions will not necessarily be a bar to you obtaining a voluntary position with us, these checks enable us to make safer recruitment decisions for the benefit of our patients. However because of the nature of the volunteering for which you are applying, this post is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act, 1974. Applicants must declare information about convictions, cautions, reprimands and final warnings, which for other purposes are “spent” under the provisions of the Act.
Have you ever been convicted, cautioned, reprimanded or given a warning for a criminal offence that is not protected as defined by the rehabilitation of offenders act 1974? * REQUIRED
- Yes
- No
If yes, please give details
Do you need a work permit to work in the UK? * REQUIRED
- Yes
- No
If you are from the European Union, you are able to volunteer in the UK. For those from outside the EU, you will need to check that your visa allows you to volunteer. We advise that you contact the UK Borders and Immigration Agency for more information. St Ann’s Hospice is unable to sponsor volunteer visas.

Confidentiality of Information
All matters relating to the internal affairs of St Ann's Hospice must be confidential and on no account should this confidence be betrayed. Any departure from the foregoing standards of confidentiality will be regarded as gross misconduct, which could lead to immediate dismissal from your voluntary role. Information concerning patients must only be given to relatives by a member of the Clinical Team and must not be shared external to the Hospice. Should the Police or Press wish for information they should be referred to the Chief Executive or the Senior Management Team of St Ann's Hospice. I declare that I have read and understood this statement and will abide by the above.
Declaration * REQUIRED

I understand that I am not applying for a paid position. I understand that I am bound by a duty of confidence relating to any information that I have access to or am exposed to during my term of volunteering. I declare that to the best of my knowledge the information I have given on this form and accompanying documents is true and current. I understand that a false statement may result in termination of a voluntary appointment made from this application.
Date - must be dd/mm/yyyy format * REQUIRED
DD slash MM slash YYYY
Your Information
Your Information The General Data Protection Regulation Article 6 legal basis for processing the personal information submitted on this form is that you have provided consent for us to do so. The General Data Protection Regulation Article 9 legal basis for processing the special category personal information submitted on this form is that you have provided explicit consent for us to do so. It will be retained for the duration of your volunteering application and relationship with St Ann’s for this purpose, and for 6 years following the end of your volunteering term in line with the NHS guidelines for records management and our Privacy Policy. You can see our full privacy policy on our website: www.sah.org.uk. You have the right to correct, erase, have access to and restrict our use of your information. In order to exercise any of these rights, please contact dataprotection@sah.org.uk. If you are unhappy about the way in which your information is processed, you have the right to contact the Information Commissioners Office: https://ico.org.uk/global/contactus
Phone
This field is for validation purposes and should be left unchanged.

Shop volunteering opportunities

There are lots of different ways to get involved at our charity shops!

Your volunteering stories

Here are some of our volunteers stories and reasons why they volunteer for St Ann's.

Volunteer at our shops

Have some spare time? We’d love your help.

What volunteering in a charity shop can do for you

These include:

Volunteer near to home or close to your interests

You will gain invaluable skills and experience that will look great on your CV, such as:

Volunteer application form (shop)

Step 1 of 9

Location

Personal Details

Emergency contact details

Areas of interest

Availabilty

Supporting information

Qualifications

Other

References

Equality, Diversity and Inclusion Policy

Disability

Declarations

Confidentiality of Information

Your Information

Shop volunteering opportunities

Your volunteering stories

We need your help

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