The whole person

Our support isn’t just about physical care. We care for the whole person, and our teams can help you with your emotional, social and spiritual needs.

Mags Holt Neil Cliffe Centre key worker

Psychological care

There are times when common fears and worries can become a greater problem than usual. Often people may feel such concerns can lead them to feel more than usually low or anxious. Our psychological support nurse can help patients identify when some extra or different help is needed.

Counselling

Counselling is an opportunity for patients and their families, friends or carers to talk confidentially about any distress or difficulties you may be experiencing. Talking to someone neutral can help to untangle your thoughts and feelings, make some sense of what is happening, and help you develop your ability to cope.

Social care

The Social Work team are here to support patients and their friends and families in lots of different ways – anything a patient and their loved ones may need to make things easier to cope with. The team are also the link between St Ann’s and other organisations when arranging for a patient to leave the hospice.

 

Religious and Spiritual care

Illness can lead people to think about some big questions, and sometimes it helps to talk to someone who can give you the time and space to put these kinds of concerns into words. Our chaplaincy team is here to help you find a way forward that respects your own point of view. Members of the team visit the wards regularly but you can also ask to see them. Spiritual or religious leaders from your own community are also very welcome to visit you.

The Haven

The Haven is a calm and quiet space open at all times to anyone, regardless of whether they have specific religious beliefs or not. It is for anyone to use whether they are a patient, visitor, member of staff or volunteer. It is a peaceful place to sit and reflect, meditate or pray.

Like St Ann’s as a whole, the team often goes the extra mile to ensure that a person’s quality of life is as good as it can be. Whilst we work hard to provide the best possible care, we will always try to go above and beyond to ensure that patients have the best quality of life possible, and we regularly help to make patients’ dreams come true.

Find out more about how we go the extra mile

Read our blog post 'Raising smiles when it matters most' to hear how we have done that for many of our patients.