Donating goods

Our shops entirely rely on your generous donations. Every item we receive contributes to helping us raise vital income. There are some goods that we can't sell for legal, health and safety, demand or quality reasons so we cannot accept these as donations.

Examples of donations we can accept:

  • Clothes & Accessories 
  • Jewellery 
  • Books & Toys 
  • Bric-a-brac 
  • Furniture (all soft furnishings must have a fire label) 
  • Electrical items 

If you are unsure whether we will accept a particular item as a donation call us on 0161 477 7839 or email us at 

To donate your unwanted items you can:

  • Take items to one of our charity shops during opening hours. Please don’t leave donations on doorsteps as they will get ruined by rain/animals etc, or stolen.
  • Drop off your items at the donation stations at one of our hospice sites – please note, we are currently only accepting furniture drop-offs at our Distribution Centre from Monday – Friday, 12pm-2pm. Please arrange an appointment, to book a slot please call 0161 477 0190.
  • Arrange a collection for furniture donations by calling 0161 445 7990.

What we can collect:

Before organising your collection please check that:

  • All furniture items are in good condition, clean and complete, and (where appropriate) that they work correctly.
  • All upholstered furniture has a fire label attached. For sets, i.e. a three piece suite, dining chairs etc., each individual item must have its own fire label.
  • White goods – as long as they’re in good condition.

What we can’t collect:

Due to the cost of providing a collection service we only collect furniture that is suitable for sale in our specialist shops.  Our drivers are briefed on items that are suitable so please do not be offended if we are unable to accept your donation at point of collection.

We are unable to accept the following:

  • Items that are ripped, torn or stained
  • Furniture showing evidence of woodworm

Did you know we offer a FREE furniture collection service?

Click here to find out more