We have four values: inclusive, professional, compassionate, respectful. Anyone coming into contact with St Ann’s, whether as a service-user, supporter, staff member or shop customer, will experience the same level of care and professionalism upon which we have built our reputation and brand. We operate within the framework of these four core values. Staff and volunteers alike aim to uphold these values, irrespective of their role. We recognise and adopt appropriate behaviours which allow us to always work within our values.