Director of Clinical Services shortlisted as Nurse Leader of the Year

Emma Dixon

St Ann’s Hospice is proud to announce the news that our Director of Clinical Service, Emma Dixon, has been shortlisted in the Nurse Leader of the Year category at the Nursing Times Awards 2024.

This award recognises the fundamental role clinical leaders have in in ensuring the quality of nursing practice and patient care. The best act as excellent role models and demonstrating compassion and a commitment to ensuring their service offers the highest quality and safest care possible.

Speaking about her nomination, Emma said: “I am truly shocked and deeply humbled to be considered in this way and to be shortlisted for the award. It is a great honour to work at St Ann’s Hospice and to lead alongside such an incredible team.”

The award aims to recognise those nurse leaders who are aware of their patients’ needs and are firm advocates on their behalf, understand the importance of informing and reassuring patients and relatives, and have the skills to lead, support and motivate a team that is committed to offering excellent and compassionate care to all patients.

The nomination for the award was spearheaded by Head of Clinical Services at St Ann’s Hospice, Emma Barclay. The submission described Emma Dixon’s dedication and commitment to her work, making her a remarkable asset to the St Ann’s team. She shows compassion to every person she speaks to and sets an example for everyone working at St Ann’s.

Emma Barclay said: “As an Occupational Therapist I appreciate and value her inclusive approach to all health care professionals and her vision to embrace this fully. I am very proud to work with Emma in the clinical leadership team and if I were a nurse I’m pretty sure I would be even prouder to know that my profession was being represented by such a superb nurse in this vital leadership position.”

Emma Dixon is also the deputy chair of the Hospice UK National Clinical Leaders Group. Anita Hayes, Clinical Quality Lead at Hospice UK said: “Emma shares her knowledge and expertise generously within the group with a relentless focus on the values of palliative nursing and representing the voice of people with lived experience of using hospice services.

“It is a real pleasure working with Emma whose infectious enthusiasm, professionalism and care shines through encouraging and supporting colleagues and we thank her for her contribution.”

The winners of the Nursing Times Awards 2024 will be announced at event on Wednesday 23 October 2024.

Building work underway at St Ann’s long-awaited Heald Green hospice

Work to develop St Ann’s new hospice in Heald Green is now underway as Caddick Construction begins the main building work to replace our current hospice at St Ann’s Road North.

The start of building work is the culmination of an extensive period of engagement between Caddick and St Ann’s to bring to life our ambitious plans to secure the future of the hospice, providing much-needed specialist palliative and end-of-life care for generations to come.

The project includes a modernised 27-bedroom inpatient unit to help those impacted by life limiting illnesses across Greater Manchester.

With work now underway, Caddick will build two separate buildings connected by a linked corridor. Features will include outpatient services, dedicated bereavement and family support spaces surrounded by landscaped gardens.

The first building will house the main reception, cafe, kitchen, training space and offices as well as a Being You Centre for outpatient services. The second building will be home to the inpatient unit and family overnight rooms.

Located within the boundary of the Cheadle Royal conservation area, the new hospice will replace our existing Heald Green hospice, which is located in an adjacent Victorian building that is no longer fit for purpose.

The new St Ann’s Hospice development is the result of extensive fundraising, including thorough our Build it Together appeal, which has seen us raise more than £1.1 million to-date from public donations. The campaign aims to raise £2 million to contribute to this ambitious project.

Preparation for the development began earlier in the year, including shrub and ground clearance works ahead of the main construction activities, which are due for completion late 2025.

Rachel McMillan, Chief Executive at St Ann’s Hospice, said: “Our plans for a new hospice have been years in the making and it is wonderful to reach this important milestone in the project. I am very much looking forward to watching the new hospice take shape as Caddick starts their work.


We are committed to being here for the people of Greater Manchester for generations to come and this new hospice will mean we can continue to provide the outstanding care that our patients and their loved ones deserve.


Rachel McMillan, Chief Executive, St Ann’s Hospice

Dave Saville, Regional Managing Director of Caddick Construction North West, commented: “St Ann’s Hospice have worked tirelessly to get their new hospice development off the ground, and we are very proud to have been on that journey with them. A project of such importance to the community calls for a great deal of care and attention, and it also requires a keen eye on ensuring we explore value for money at every opportunity. I joined Caddick at the start of this year, and while our involvement in this incredible project began long before I joined, I am very proud to lead a team that has been so dedicated to making this project a reality.


With the main works now underway, we will continue to work closely with St Ann’s Hospice to ensure their new development enables them to offer the very best care and support for those in Greater Manchester who need it most.


Dave Saville, Regional Managing Director, Caddick Construction North West

Caddick Construction is part of the wider project team working on the new hospice. Genr8 Developments LLP are project managers for the new build and architects PRP has been working with St Ann’s for several years to design the building and get to this stage in the project.

The interior design of St Ann’s Hospice’s new building will be led by Axi, who is designing and bringing to life the purpose-built hospice that is much needed by patients and their families.

Also working on the project are cost consultants Gardner & Theobald, TRP as the structural engineers and TACE as the Mechanical and Engineering consultants.

The importance of Dying Matters Awareness Week at St Ann’s Hospice

Dying Matters Awareness Week takes place from 6th-12th May and this year HospiceUK are focusing on the language that we use and the conversations we have around death and dying. Particularly, the way that healthcare professionals, patients, their carers and families talk about this.

I’ve worked at St Ann’s Hospice for 24 years, the first 15 of these being on the inpatient unit, and now working in our Being You centre. The Being You Centre is part of our outpatient section of the hospice, and our patients can access our services, therapies and sessions when needed.

We know there is a lot of fear around death and dying, which is why we try to open this conversation to our patients and their families when they’re ready. We all worry about similar aspects of dying; if it’s going to be painful, whether you’ll be on your own or with family, whether there will be the right support in place for you – which is why it’s important to have these conversations.

We often facilitate these conversations when patients have come to our Being You Centre and we know how much of a load it takes off each person’s shoulders. When someone mentions the word hospice to anyone, whether that’s a hospice patient or someone with no connection, they immediately think that that person has come to die. However, that is a big misconception that we want to dispel.

Often our patients at the Being You Centre are referred to us by their Macmillan nurse, GP or they can self-refer through our website. We find that because of the stigma around hospices, people are reluctant at first to come in. However, once they’ve seen a friendly face and understand our hospice isn’t just a place that people come to die, they’re very appreciative of the support we can give them.

We always want to see patients early in their journey, so that we can provide as much advice, guidance and support as we can throughout. This all begins with conversations around the future and for those with life-limiting illnesses who may still have months or years left, this is still important. Speaking to family and friends about this is also something we try to encourage, so that our patients can express their wishes and needs in a comfortable space.

At the Being You Centre we run a ‘Supporting You’ programme, which is six weeks long. One of the sessions focuses on future care planning, where we emphasise the importance of making plans and expressing wishes as early as we can. In addition, we also offer one-to-one sessions to our patients and their families to take these conversations further.

We know there is still a lot of work that needs to be done about removing the myths and stigma around hospices and how we care for people. Awareness weeks like this help to open up conversations around dying in a positive and safe way.

For more information on the services we provide at St Ann’s Hospice, please see our website at www.sah.org.uk/how-we-help/our-services/.

St Ann’s Hospice wins 3rd Sector Care Award

St Ann’s Hospice are thrilled to announce that we have won the End of Life Care Award at the 3rd Sector Care Awards 2024.

The national awards, which took place earlier this month in Birmingham, aim to uncover excellence, innovation and creativity in the voluntary care and support sector.

Emma Barclay, Head of Clinical Services at St Ann’s Hospice, says: “Our application focused on St Ann’s success in innovation by delivering the rehabilitative approach to palliative care.

“The rehabilitative approach is all about focusing on our patients wishes and goals to help them achieve what is important to them. For example, last year one of our patients wanted to make memories with her friends, as she knew she had limited time left with them. The whole medical team of doctors, nurses and therapists worked with her to plan an evening with her friends that she would remember.

“They decided on having a girly night in where her friends came to the hospice, with her room being adapted into a Saturday night space. A bartender from The Griffin Pub in Heald Green came to the hospice and the patient and her friends took part in a cocktail-making class.

“With everyone working together, we created a night that the person thoroughly enjoyed and achieve that goal of making memories.”

Emma and Gemma Peers, Head of Marketing and Communications, attended on behalf of St Ann’s. The other shortlisted organisations for the End of Life Care Award were Nightingale Hammerson and Galanos House, Royal British Legion.

St Ann’s were presented with the award by actress Sally Lindsay, who spoke highly of the hospice from her hometown of Manchester.


I could not be prouder of the brilliant St Ann’s Hospice clinical team! This is such a well-deserved award and recognition for the incredible work that they do each and every day! Well done Team St Ann’s.


Emma Dixon, Director of Clinical Services at St Ann’s

Everyone at St Ann’s is so grateful to have been shortlisted and to have won this award.

“The hospice doesn’t close at Christmas”

Our Christmas appeal raises vital funds to support the patients and families that need us on Christmas Day.

Tia is a Staff Nurse in the Inpatient Unit at our Heald Green hospice. She has put herself forward to work on Christmas Day this year.

“I worked the late shift on Christmas Day in my first year at St Ann’s. The hospice doesn’t close at Christmas – our patients and their loved ones still need us, so we come to work and carry out our duties like any other day.”

Fundraising is essential to the running of the hospice. Without your support we would not be able to keep our doors open, as only around one third of their income comes from the NHS.

Your donation, no matter how big or small, is invaluable to St Ann’s and the families that Tia will care for this Christmas.


It’s not just about the patients but about making it special for their families and visitors coming into the hospice on Christmas Day. It could be their last Christmas together – we want to do everything we can to ensure they have special moments and make lasting memories together.



Tia, Staff Nurse

Just £20 could help to stock the drinks trolley so that patients and families could enjoy a hot drink or festive tipple together this Christmas Day. £30 could pay for a counselling session for someone who has been bereaved and struggling with their first Christmas since losing their loved one.

This Christmas, please donate anything you can to help St Ann’s. It would mean so much to the patients and families who rely on us and would be lost without us this Christmas.

Your donation makes a difference. To donate today please call St Ann’s Hospice on 0161 498 3631 or click here.

Together give £50,000 in latest donation to Build it Together appeal

Together have sponsored three rooms within the new building totalling £105,000, with the company donating even more money to the charity.

Cheadle-based Together has offered specialist personal and business loans for 50 years. This is the third donation that we have received from the company, which has previously sponsored a counselling room and a family breakout room for the new hospice building through their staff’s fundraising efforts.

With this new donation of £50,000, we will also be building a family overnight room in our new hospice site in Heald Green.

Emma Dixon, Director of Clinical Services at St Ann’s Hospice, says: “I want to thank Together for the incredible amount of money they have raised to go to our new hospice.

“The difference these rooms will make to our patients, our families and our staff here at the hospice is indescribable.

“The counselling room will allow for a comfortable room for patients, families and those that need our support, to meet their counsellors and to receive one-to-one support in a comfortable and safe environment.

“The family breakout area is much-needed for our hospice. Our current build has no private areas for families, meaning families are often crowded together in a bay with other patients and families, or put into a side room where there is no space at all.

“This breakout area will allow patients and families to celebrate being with each other to spend valuable time together and do normal fun activities that families would do if they were at home.


The overnight room, which is Together’s third donation, will be incredible for the new building. For many patients an overnight stay with their families is really needed to allow them to spend time together as a family and spend time with their loved ones at what is quite often one of the hardest times they will experience.
Patients will now be able to stay in a comfortable and safe environment, either with family members staying with them or just down the corridor from them. The difference this room will make will be unbelievable so thank you Together Money for this incredible donation.


Emma Dixon, Director of Clinical Services

The Build it Together campaign, which launched in June 2022, has already raised more than £800,000 and we’re urging people across Greater Manchester to get involved.

Sarah Nield, Group Chief Compliance Officer at Together, said: “St Ann’s Hospice provides exceptional support to patients and their loved ones who are going through the hardest of times, and we are proud to play our part in supporting them in the creation of this new overnight room.

“Supporting a local charity is very important to us and we’re so glad to provide St Ann’s with the much-needed funds to build the counselling room, the breakout area and now the overnight room.”

The long-term project at St Ann’s Hospice will transform the end-of-life care experience for future generations of patients. To find out more information on how you can help with our Build It Together appeal, see here.

St Ann’s Hospice excited to join Manchester Pride Parade for first time

St Ann’s Hospice are delighted to announce that they will participating in the Manchester Pride Parade for the first time this year on Saturday 26th August.

We have a walking entry in the iconic parade, which follows a route from Castlefield through Manchester city centre, ending near Piccadilly. Staff and volunteers from across the hospice will be taking part to represent St Ann’s, alongside supporters of the hospice and some representatives from partner organisations.


At St Ann’s Hospice we believe in pride and dignity in life and death. No matter who you are or who you love, we care for everyone in our communities right across Greater Manchester.

We firmly believe that love knows no boundaries, and we are resolute in our promise to provide unwavering support, if you ever need us.


Paul Jarvis, Director of Business Development, St Ann’s Hospice

St Ann’s walkers will be wearing t-shirts and holding banners bearing their message, and their entry will pumping out some classic pride hits along the route.

There are many events that are taking place in the Gay Village across the weekend, with the Parade happening on Saturday 26th August. The Parade encompasses thousands of LGBTQ+ people and their allies who all march together through the city centre.

St Ann’s Hospice will also have a stall on Monday 28th August in the Community Lane area of the Manchester Pride festival. Resources will be available that St Ann’s have developed, giving advice on palliative care for the LGBTQ+ community and how to reduce the specific barriers they face.

Manchester Pride is the latest Pride event in the calendar for St Ann’s Hospice, who this year have also had a presence at Stockport Pride, Salford Pride and Trans Pride Manchester.

Heidi McIntyre, Palliative Care Coordinator at St Ann’s, spoke on a panel at one of Trans Pride Manchester’s events on Saturday 12th August. She said: “Over the last 18 months I’ve been co-delivering St Ann’s Hospice’s Inequalities Workshop to St Ann’s staff and external health and social care colleagues, which includes a focus on the experiences of LGBTQ+ communities within palliative and end-of-life care.”


Services often focus on LGBTQ+ communities as a collective, however each community experiences quite specific barriers. For trans and gender-diverse people this is especially true, so having a presence at the first Trans Pride in Manchester felt particularly important for us and what we’re trying to achieve.


Heidi McIntyre, Palliative Care Coordinator, St Ann’s Hospice

The presence at local Pride events is the latest step in St Ann’s journey in building relationships with groups that have traditionally faced inequity in palliative care, to ensure that they are a fully inclusive organisation. Over the last year, this work has also encompassed delivering the Inequalities training workshops, working with the homeless community, and working with the LGBT Foundation on projects including the development of LGBTQ+-specific palliative care resources and Advance Care Planning workshops.

Suzanne Willians is one of the staff members taking part in the Manchester Pride Parade this year. She works in the hospice’s inpatient unit at its site in Heald Green.


I’ve worked at St Ann’s Hospice for nearly 30 years and feel privileged to represent the inclusive care we give to all our patients. It’s important to reach out to LGBTQ+ community to show that St Ann’s Hospice cares. I’m looking forward to being part of this important day in Manchester.


Suzanne Willians, Heald Green Inpatient Unit, St Ann’s Hospice

If you would like to walk with St Ann’s Hospice at the Manchester Pride Parade, or if you have any feedback or ideas to share about how St Ann’s could support the LGBTQ+ community further, please email communications@sah.org.uk.

First Audit and QI Seminar at St Ann’s a great success

The first annual Audit and Quality Improvement Seminar was held at St Ann’s Heald Green Hospice on Wednesday 21st June.

The event was organised by Katherine Lamb, Quality and Governance Lead, and Consultant Dr Lesley Henson. There were five presentations and 12 posters showcasing the clinical audit and QI work at the hospice over the last 12 months.

The presentations were from Dr Sarah Clelland, Fran Brown, Dr Ben Anderson, Jennifer Forsyth and Dr Roisin Porteous.

The posters and presentations were judged by a panel made up of Medical Director Dr Dave Waterman, Heald Green Ward Manager Louise Pinney, and Trustee Melanie Ogden.

The winners of the Best Poster were Fran Brown, Emma Barclay and Emma Dixon for their poster ‘How a rehabilitative approach helped us to transform patient outcomes and our hospice culture.’

The winner of the Best Oral Presentation was Dr Ben Anderson for his presentation ‘Using simulation training to improve management of opioid induced respiratory depression in the hospice setting: a quality improvement project’.

Katherine said: “We are always looking for ways to improve and develop our services and strive to provide the best possible care for our patients. The seminar was a great opportunity for clinicians and other colleagues from across the hospice to come together, review some of the amazing quality improvement projects carried out over the last 12 months and share best practice and ideas.”

Feedback after the event was very positive with one attendee saying: “Really motivating and inspiring to see what has been done.” Other feedback praised the session for being “educational and forward thinking.”