Keeping everyone safe at St Ann’s

While the number of people diagnosed with coronavirus (COVID-19) is falling, we know the virus has not disappeared. We all must continue to stay alert and take sensible precautions to reduce our risk of infection.

At St Ann’s we’ve taken a number of steps to reduce the likelihood of anyone becoming infected with coronavirus through visits to our hospice sites or shops, whether this is as a patient, visitor, customer or a member of our staff.

We’ve risk assessed all our areas and in line with Government guidance have introduced a number of measures to keep everyone safe.

The changes we’ve made include:

• Enhanced cleaning, handwashing and hygiene procedures
• Restricted number of people on site at any one time
• Limiting the number of staff working in offices and where work can be carried out from home this is positively encouraged
• Replacing outpatient appointments and other services with telephone and video consultations
• Reducing the number of visitors
• Installing perspex screens and introduced other measures to maintain social distancing
• Where it is not possible to maintain appropriate social distancing, individuals will wear a face mask for the protection of themselves and other people
• Following guidance on wearing Personal Protective Equipment (PPE)
• Information and advice for staff so they are aware of the steps they need to take to control infection transmission