St Ann’s Hospice calls on community to help after Facebook page is deleted
We need your help to build back our community with a new page.
UPDATE
We did it! Our old Facebook page is back!
We are absolutely blown away by the support we have received from our wonderful community. We could not have done it without you!
We would like to give a special thanks to the Manchester Evening News for coming to the rescue and helping us get our page back up and running.
If you’re not already, come and join us over at www.facebook.com/stannshospice
Now it’s time to conquer the next challenge together… We’ve have set ourselves the target of reaching £1m for our new hospice appeal before Christmas.
If this week has shown us anything, it’s that we have an amazing community around us – thank you everyone.
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St Ann’s Hospice’s Facebook page has been unpublished by Meta. The page is now not visible on Facebook and the hospice has lost the ability to communicate with the almost 18,000 people following the page.
We’re now calling on our supporters and the people in our community to like the new page at www.facebook.com/stannshospiceuk
Signs of a problem first started a couple of months ago when Facebook flagged posts by St Ann’s Hospice for ‘violating community standards due to adult nudity and sexual content’.
It goes without saying that St Ann’s Hospice was not posting anything like this, and the images in question were of our amazing supporters walking and running to fundraise for us wearing shorts and vests.
The first time this happened Facebook support reassured the St Ann’s Hospice team that the content wasn’t inappropriate and not to worry. Fast forward to last week and a similar image was flagged again, but this time the page was deleted.
We would love to be given the opportunity to rectify any problems with the account, but getting in touch with Facebook now the page has been unpublished is proving impossible. It is so disappointing that we have lost this community of nearly 18,000 followers and we can’t speak to anyone at Facebook to find a way forward. Gemma Peers, Head of Marketing and Communications
We’re now counting on our supporters to rebuild a new community on Facebook with our new page www.facebook.com/stannshospiceuk
We’re asking people to like the page, share the new page with friends and family and encourage as many people as possible to show their support.
It is so disappointing what has happened, but we must now move on and build a new page. We rely on our social media channels not only to spread the word about the incredible work being done at St Ann’s, but also to fundraise directly through Facebook fundraisers, so we can’t sit around waiting and hoping that the old page will be reinstated. Gemma Peers, Head of Marketing and Communications
Gemma continued: “We are at a really important time of year for fundraising for the hospice, with our Light up a Life services coming up soon at the beginning of December and our Christmas appeal launching as well.
“Plus, we are at a really exciting stage for our plans to build a new hospice at Heald Green, with building work due to start in the new year. We are almost halfway to our milestone of raising £2m from our public fundraising appeal – Build it Together – to help fund this amazing new hospice for our patients and their loved ones.
“We have an amazing community of supporters who do so much for us, so we know we will have their full backing as we rebuild our Facebook page. I think we can all work together to create an even bigger and better following.”
Above: One of the images that was flagged by Facebook for ‘adult nudity and sexual content’