Sue’s story

Sue has volunteered at our Romiley shop ever since it first opened in 2007…

I am pleased to have found a volunteer role that gives me such a variety of tasks to do.

“I started volunteering at the Romiley shop when it opened in 2007. I had recently taken redundancy from a job after 23 years and was not in any rush to find a new job.

“I had already started volunteering with Age Concern (giving computer taster sessions at Marple Library) when I received a letter inviting me to volunteer at the St Ann’s shop. I went to the induction meeting at the hospice and started soon after.

“I have always been on the till, which is an interesting role interacting with customers. As well as taking payment for purchases, I receive donations of goods to be sold.

After a while I was given more responsibility so that I am able to process refunds, correct entry mistakes, open the shop and more recently I learnt how to do the End of Day close in order to help out at short notice if required.

“Having a little technical experience, I have been able to help solve some IT problems either myself or by taking instructions over the phone.

“I also give training on the till to new volunteers, drawing on another aspect of my previous work background.

“I have really enjoyed “strutting the catwalk” to model clothes at the Fashion Shows, much to the surprise of my manager, other volunteers and friends because I don’t normally wear dresses, heels or make-up! In fact, 6 friends bought tickets to watch this rare event at the first fashion show.

“I am pleased to have found a volunteer role that gives me such a variety of tasks to do.”