Inpatient services

We're here to help people through one of the most difficult times of their lives.

There are several reasons people are referred to us for inpatient care, and our treatment is best described as “active supportive care”. Our main aim is to enhance your quality of life, and we’ll do all we can to ensure that you’re comfortable during your stay with us. Around 30% of inpatients return home after treatment.

Our team of staff have specialist training in many different areas. Together, they’ll not only provide excellent nursing and medical care, they’ll also look after your emotional, spiritual, social and psychological needs.

Our inpatient wards are a mix of single and multi-bedded wards, which are always single sex. We have side wards and larger family rooms, which are allocated depending on the individual needs of our patients.

Patients may be admitted to our inpatient wards for:

  • Control of symptoms, for example pain or nausea/sickness
  • Rehabilitation following treatment
  • Care in the last days of life

You’ll be admitted for an assessment period, and the length of your stay will depend on your individual needs. The average assessment period is up to two weeks. After this, we’ll look at your present and future needs and how these can be met by St Ann’s or other organisations.

Before being admitted

We know that hospices can be a little daunting, especially if you’ve never visited one before, so before being admitted you and your family, friends or carers are welcome to come and have a look around. Please ask the person who has referred you, or contact us directly to arrange this.  

What happens when you’re admitted

You’ll be assessed by a doctor and a nurse and you, and your family, friends or carer, will also have the chance to ask questions. You’ll be given a Bedside Booklet, which explains in detail all aspects of inpatient care including visiting, food and drink, and all the services you may benefit from. However, our staff are here to answer any questions you may have at any point.

How you can be referred

You can be referred through your GP, palliative care specialist nurse (including Macmillan and District Nurses) and a doctor or consultant at a hospital.

Smoking at St Ann’s

For more information about smoking at the hospice, please click here.

Making a referral

If you feel someone may benefit from the services provided by St Ann’s, this page will give you a quick guide to referring them to us.