Retail Operations Administrator

At St Ann’s, there’s one thing that motivates us, and that’s providing excellent care and support to those living with or affected by life-limiting illnesses.

By People and Culture Team on March 8, 2024

Job Details

  • Location 66-68 Castle Street, Edgeley, Stockport SK3 9AE
  • Department Trading Company
  • Date posted March 8, 2024
  • Closing date April 26, 2024
  • Package Band 3 £23,580 per annum, pro rata
  • Interview date Tuesday 7 May 2024

Retail Operations Administrator

 

Job Description

We’re looking for a dynamic and enthusiastic administrator to play a key role in supporting St Ann’s Hospice Trading Company to meet our collective targets and generate the vital funds needed to enable St Ann’s Hospice to meet the unique physical, emotional, social and spiritual needs of those with a life-limiting illness.

Key responsibilities

 

The Retail Operations Administrator will support our retail and distribution teams in promoting retail activities and events, ensuring services and supplies are delivered as required, responding to queries and supporting managers….

 

  • Respond to retail queries by telephone, email and face to face
  • Administer the retail Gift Aid processes
  • Collate retail sales information
  • Order and distribute office and retail supplies, including raising relevant purchase orders, checking invoices and maintaining records
  • Organise the distribution of all post, fundraising literature and marketing materials
  • Provide till log on details for staff and volunteers
  • Facilitate the monitoring of Volunteer training activities and maintenance of training records
  • Assist in the co-ordination and organization of maintenance tasks,
  • Maintain filing systems, operational records, complete reports and take minutes

 

If you’re right for us, you’ll bring:

 

  • Minimum of GCSE/iGCSE grade C/4 (or equivalent)
  • Administrative experience in a busy office environment
  • Previous experience of working with customers
  • Computer skills – Outlook, Word, Excel, PowerPoint

 

If we’re right for you, you’ll be looking forward to:

 

  • Salary of £23,580 per annum (Competency based framework)
  • 30 hours over 5 days Mon to Fri
  • 35 days annual leave rising to 37 after 5 years and 41 after 10 years (inc. bank holidays, pro rata for part-time employees)
  • Buy an additional week annual leave (pro rate for part-time)
  • Heath cash plan
  • Contributory pension scheme up to 7% matched contribution
  • Life cover
  • Meaningful work, making a difference in the lives of others

 

How to Apply

If this role sounds like you and you want to make a real difference for a much loved charity, please download an application form and submit to:

 recruitment@sah.org.uk

or

HR Department, St Ann’s Hospice, St Ann’s Road North, Heald Green, SK8 3SZ

 

Please note: Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time.

 

St Ann’s Hospice is committed to safeguarding and promoting the welfare of adults at risk and children.

 

Closing date: 26th April 2024

 

Interview date: 7th May 2024

 

Retail Operations Administrator