Service: Fundraising

Job Title

Fundraising and Communications Support

Location

Cross-Site, Heald Green and Little Hulton

Salary

£24,793 – £26,444 per year, Band 3 Competency Based Framework

Hours

37.5 Hours per Week

Contract

Permanent

Introduction

At St Ann’s Hospice, there’s one thing that motivates us and that’s providing excellent care and support to those living with or affected by life-limiting Illnesses.

We’re continuously developing our plans for delivering outstanding person-centered care that is innovative and evidence- based and to ensure St Ann’s is in the best shape possible for future generations.

You’ll be challenged, inspired and empowered to help us achieve our purpose and to play your part in making a difference.

Job Summary

The Role

The Fundraising and Communications Support will:

• Provide effective and high quality stewardship to our fundraisers and donors
• Respond to enquiries on time (by phone, electronically or in person) about fundraising and events ensuring that enquiries are dealt with appropriately
• Acknowledge and thank supporters within agreed timescales and processes
• Update and help manage our CRM database, logging details on a daily basis including financial information ensuring this is within the data protection guidelines
• Work with supporters to provide support materials and advice/information for their fundraising events and liaise with them at agreed times.
• Support the Fundraising Team to help deploy fundraising initiatives and campaigns on time
• Record and update non-financial information provided by supporters, such as Gift Aid declarations, data protection outputs, in memoriam tributes, legacy pledges and other personal information
• Assist with the recruitment and management of a team of office volunteers who will increase capacity and enable the office to run smoothly
• Carry out other duties as may be reasonably requested by Fundraising.
• Support the Communications and Fundraising teams on the production and fulfilment of internal mailings.
• Research and log press, blogger and other communication’s contact information and coverage.
• Supporting the Communications Team with other regular and ad hoc tasks such as print jobs, income trackers, social media updates, managing photo permission forms, supporting organisation of photoshoots and events and assisting with research etc.
• Supporting the development of an online photo library for the hospice and ongoing maintenance and updating of records on the system.
• Uploading information to the St Ann’s Hospice website and Staff Hub and carrying out edits as required by the Communications Team.
• Meet with visitors to the hospice receiving donations in a respectful and professional manner.

Requirements

The Fundraising and Communications Support will have:

• Experience of working or volunteering in a fundraising environment
• Working experience or education that demonstrates strong administration and organisational skills alongside ability to meet deadlines.

The Fundraising and Communications Support will be able to:

• Attend and participate in team meetings as and represent the charity at external events when required
• Ensure all records are held in compliance with the Data Protection Act, Fundraising Regulator and St Ann’s
• Meet deadlines as agreed with their line manager. Have demonstrable excellent customer service skills.
• Be organised and have the ability to work with your initiative

Key Benefits

• 35 days annual leave rising to 37 after 5 years and 41 after 10 years (inc. bank holidays, pro rata for part-time employees)
• Buy an additional week annual leave (pro rata for part-time)
• Heath cash plan
• Contributory pension scheme up to 7% matched contribution (or the ability to continue with a previously held NHS pension (subject to making contribution’s into the scheme in the previous 12 months)
• Life cover
• Free parking
• Discounted meals on site
• Meaningful work, making a difference in the lives of others
• Opportunity to develop your leadership skills within a structured development framework
• IIP Platinum employer creating the right environment for everyone to thrive and reach their potential

How to Apply

If you would like to contribute to making a difference for a much-loved charity, we’d love to hear from you.

Click HERE to apply. 

Please contact Lauren Derrick on lderrick@sah.org.uk for more information.

Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time.

The successful candidate will be subject to a Standard/Enhanced DBS Check, the cost of which is covered by the hospice. Any post holder within the organisation will be expected to undertake safeguarding training appropriate to their role and adhere to safeguarding policies and procedures. All staff must work in accordance with their statutory roles and responsibilities in relation to safeguarding in accordance with the Working Together to Safeguarding Children 2023, The Care Act 2014, and Prevent Duty 2015.

Timescales

We reserve the right to close and interview prior to the dates outlined below.

Closing date: 1st September 2025

Interview date: 9th September 2025

We’re continuously developing our plans for delivering world-class, innovative care and to ensure St Ann’s is in the best shape possible for future generations.

You’ll be challenged, inspired and empowered to help us achieve our purpose and to play your part in making a difference as we raise the funds needed to build a brand-new hospice for the people of Greater Manchester. Hours will fluctuate in line with the demands of the appeal.

Have you got what it takes?

• Are you positive, hard working and have attention to detail?
• Have you got experience of working or volunteering in fundraising or events?
• Can you support our head of capital campaign in delivering the income required for a new hospice?
• Can you give our supporters and campaign stakeholders excellent customer service?
• Are you willing to play your role in a high performing team?
• Most importantly, you must be wholeheartedly committed to and motived by the purpose and values of St Ann’s Hospice. You must be passionate about our patients and a collaborative colleague

“We would not even be able to consider a new hospice building if we weren’t confident that people know how important our continued support is, and I am excited to see people come forward to make our vision a reality”.

Clare Henderson, Major Gifts, Trusts & Foundations Fundraiser, Capital Funds

 

Contract: We are pleased to be able to offer this post as a Bank  position

Salary: St Ann’s Band 3 11.74 per hour

Working pattern: Bank/Flexible

Based at: Cross-Site; primarily Heald Green

Free Car Parking at both St Ann’s Sites

This is an exciting time to join an ambitious, much loved charity and help us achieve our goals. If you’re looking for a new challenge and the opportunity to make a difference, we would love to hear from you.

For an informal chat please contact Anne-Marie Wynne on 07870 581092

How to apply: To apply please  Click here

Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time

The successful candidate will be subject to a Standard  DBS Check, the cost of which is covered by the hospice. St Ann’s Hospice is committed to safeguarding and promoting the welfare of adults at risk and children.

Any post holder within the organisation will be expected to undertake safeguarding training appropriate to their role and adhere to safeguarding policies and procedures. All staff must work in accordance with their statutory roles and responsibilities in relation to safeguarding in accordance with the Working Together to Safeguarding Children 2018, The Care Act 2014, and Prevent Duty 2015

*Please note that we may close the advert early if we have a successful applicant.

Closing date: February 29, 2024

Interview date: TBC

We now have an exciting role in our fundraising team for someone who will be responsible for supporting the Events Fundraiser in developing and implementing a programme of vibrant fundraising events. Being at the heart of our fundraising success, helping to ensure vital income for the hospice is raised.

Have you got what it takes?

• Are you positive, hard working and determined to deliver objectives?
• Can you support, motivate and guide our events fundraisers to raise vital income for St Ann’s Hospice?
• Can you be an excellent ambassador for St Ann’s Hospice?
• Are you willing to work collaboratively in a high performing team?
• Are you committed and motivated to the purpose of St Ann’s Hospice?

“I’m so passionate about what the hospice does and the support we provide. I love that I am able to see first hand the difference all our amazing supporters make”

Lucy Leeming, Fundraising Manager

Contract: We are pleased to be able to offer this post as a full-time  permanent  position

Salary: St Ann’s Band 3, £22,893 – £ 24,397 competency-based framework

Working pattern: 37.5 hours per week

Based at: Heald Green and Little Hulton (with some home working)

Free Car Parking at both St Ann’s Sites

This is an exciting time to join an ambitious, much loved charity and help us achieve our goals. If you’re looking for a new challenge and the opportunity to make a difference, we would love to hear from you.

Please contact Sarah Wolstenholme on 0161 498 3631 for an informal chat.

How to apply: To apply please  Click here

Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time.

The successful candidate will be subject to a standard  DBS Check, the cost of which is covered by the hospice. St Ann’s Hospice is committed to safeguarding and promoting the welfare of adults at risk and children.

Closing date: January 5, 2024

Interview date:  January 15, 2024

We’re continuously developing our plans for delivering world-class, innovative care and to ensure St Ann’s is in the best shape possible for future generations.

You’ll be challenged, inspired and empowered to help us achieve our purpose and to play your part in making a difference.

“I’m so passionate about what the hospice does and the support we provide. I love that I am able to see first hand the difference our amazing supporters make”

Lucy Leeming, Fundraising Manager

Have you got what it takes?

• Are you positive, hard working and determined to deliver objectives?
• Can you give our supporters excellent customer service
• Can you support our fundraisers to reach their targets?
• Are you willing to work collaboratively in a high performing team?
• You must be passionate about our patients and a collaborative colleague
• Most importantly, you must be wholeheartedly committed to and motived by the purpose and values of St Ann’s Hospice.

Contract: We are pleased to be able to offer this post as a full-time fixed term position until November 2024.

Salary: Band 3 (£22893-£24397) Competency Based Framework.

Working pattern: 37.5 hours per week

Based at: Heald Green with occasional travel to our Little Hulton Hospice site.

Free Car Parking at both St Ann’s Hospice Sites.

This is an exciting time to join an ambitious, much loved charity and help us achieve our goals. If you’re looking for a new challenge and the opportunity to make a difference, we would love to hear from you.

Please contact Abi Hallas on 0161 498 3631 for an informal chat.

How to Apply: to apply for this position, click here.

Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time.

The successful candidate will be subject to a Standard DBS Check, the cost of which is covered by the hospice. St Ann’s Hospice is committed to safeguarding and promoting the welfare of adults at risk and children.

Closing Date: September 26, 2023

Interview Date: Week Commencing October 2, 2023